#Toast dvd review code

Really annoying and a lot of hassle for a £16 pot that was sent by mistake. Instead, they just refunded me for the wrapping and wanted me to send back the item and re-order the thing I wanted. When I got in touch with their customer services, I would have expected them to allow us to just keep the incorrect (and low cost) item that arrived instead of what I ordered. Really annoying as I did not spot this before handing it over as a birthday gift. When it arrived, the gift wrapping did not look as pretty as the picture they advertised their gift wrapping as, and then it turned out that one of the items they sent me was the wrong thing. I purchased two items as a gift for my dad, and paid for the gift wrapping service.

Won't be making a purchase from them anytime soon. If you would like to read more about how we work with our suppliers, you can find more information here - Ethical Policy - TOAST Kind regards, TOAST.ĭisappointing. If you would like to read our social conscience road map, please visit. Importantly, the suppliers we work with are increasing their use of sustainable fabrics such as organic cotton, Ecovera (sustainable viscose) and recycled polyester. Some of our suppliers work with local mills that are between 20 – 200 kilometres away from the factory. At TOAST we strive to minimise our carbon footprint by ensuring our garments are manufactured in the country where the raw materials are sourced. In addition, all our suppliers have an annual third-party audit using the social auditing methodology and reporting provided by Amfori BSCI.

#Toast dvd review code

All our suppliers have been visited in-person to examine working conditions, meet the makers, and ensure that we are satisfied that the supplier’s practises match up to our standards and code of conduct. We can confirm that all the mills working with our suppliers do not work with XPPC or any of XPCC’s affiliated companies. We have long-standing relationships with our seven Chinese suppliers and have been working with them for an average of six years. We also work with knitwear and jersey suppliers offering farm-to-garment traceability. Two of our woven garment suppliers are based in Hangzhou and Suzhou - regions renowned for their silk production. China has some of the very best textile manufacturers in the world. We select our suppliers because they demonstrate specialist skills and techniques. Kind regards, TOAST.ĭear Leila, Thank you for your review.

Please call us on 03 or contact us via email - so we can arrange to call you. If you have the time, we would like to speak with you and offer our sincere apologies for any confusion caused. Once a parcel is refused with DHL they will return the order to us within 3 - 5 working days where a refund is promptly provided by our warehouse team. These fees are set by your local customs and duties office and we do not have any further information on these here at TOAST on what the criteria is for the assessments of goods passing through local import offices. On our website, within our delivery section we advise the following: PLEASE NOTE: Import duties and local sales tax may be payable on receipt of your order, determined by the items you are ordering and the total value of your order. We are sorry to hear you feel misadvised regarding your order and customs fees. Hello Suzette, Many thanks for your review.

If you do wish to discuss this further, please contact us on 03 or email us on Kind regards, TOAST. Although we do not offer direct exchanges, we can refund you in store and you can repurchase the item directly from the store or they can help you order the item online if they don't have the garment you are looking for. We apologise for any inconvenience caused in store. After 2pm or on a weekend we will show you the next available delivery day above. Option (after dispatch) to change delivery day, redirect to a neighbour or collect from one of 3,500 DHL ServicePoints across the UK. This service is climate neutral with an offset to cover logistics & emissions. At our checkout stage we advise the following: Next Working Day Delivery £7.00 Guaranteed delivery on the next working day before 8pm. We do state this within our delivery terms. Our next day delivery service operates on working days and when your order is placed on a working day before 2pm it will be delivered the next working day. We are sorry to hear of you disappointment that the quilt arrived and didn't meet your expectations. Hello Camilla, Many thanks for your review.